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Articles
Plain-English guides covering forecasting, scheduling, shrinkage, real-time management, and the leadership side of workforce planning.
Browse articles →Calculators
Twenty-two free, browser-based tools across Erlang staffing, forecasting, planning & budgeting, and the cost business case.
Open the calculators →Planning workflow NEW
The whole planning cycle in eight steps — forecast, check, size, shape, staff, optimise, stress-test, justify — with the right calculator at each one.
See the workflow →Academy NEW
Free, short visual lessons organised into tracks — forecasting, scheduling, real-time, metrics and more. Five minutes each, with quizzes and certificates. No video, no signup.
Open the Academy →Resources
White papers, downloadable templates, reading paths, and a glossary — the deeper material behind the articles and calculators.
Explore resources →The planning operating cycle
Four connected workflows take you from a forecast to a quality conversation and back again. Each one walks the cycle step by step, with the right calculator, article and lesson at every stage.
Planning workflow
Forecast → check → size → shape → staff → optimise → stress-test → justify.
2 · Build the rosterScheduling workflow
Turn the requirement into shifts that trace the curve and people can live with.
3 · Run the dayReal-time workflow
Watch, diagnose, decide, act, recover — and know when not to.
4 · Close the loopQuality workflow
Define good, score it honestly, coach from it, and feed it back to the plan.
White papers
See the whole series →In-depth, practitioner guides to the craft of workforce planning — free to read. A new one joins the series every few weeks.