Resource Planning is often referred to as a ‘black art’ within our Customer Contact operations.  CCplanning’s aim is to demystify planning and help operations of all sizes become more efficient and more effective in their interactions with customers.

Get in touch today and avail of expert advice and assistance from one of our experts.  We have an extensive network of associates who can help you immediately – each of whom has 20 years of experience in the industry, working in Resource Planning and MI roles.

Have a browse of our site – review the services we offer and get in touch to discuss how we can help you today.  If we are unable to assist, we will connect you with the right person to help you.

John Casey

Resource Planning Expert

22 years experience providing resource planning to customer contact operations.

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